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Bug report form

To provide you with the best support for any technical issues or bugs you may encounter in-game, we need to investigate several factors.

You can skip sections if it is not relevant to the problem you faced in the game.

To help us identify the cause of the issue, please provide answers to the questions relevant to your situation. Once we receive that information, we will be able to understand the problem better and give a possible solution.

If you need further assistance or have any other questions, feel free to get in touch!

Experienced mobile crash

Please fill in the section only if you have experienced a Mobile Crash during the game.

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Experienced performance issues during the game

Please fill in the section only if you have experienced a Performance Issues during the game.

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Discover bug in the game

Please fill in the section only if you have discovered a Performance Issues during the game.

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Experienced mobile crash

Please fill in the section only if you have experienced a Mobile Crash during the game.

Your name

Model of the device used.

Please copy link to image/video of the crash or Performance issues.

Describe in detail what you were doing before the crash occurred.

Did you receive an error message? Please provide us with the Error Code in that case.

What kind of crash is it? For example hard freeze, crash to desktop, black-screen, system reboot, etc.

What other applications were running in the background?

Have you installed or updated any drivers recently? If so which ones and what version?

Are you using any specialized peripherals such as Tobii Eye Tracker, Third-party controllers, joysticks, etc. If yes, Please list it for us.

Experienced performance issues during the game

Please fill in the section only if you have experienced a Performance Issues during the game.

Your name

Model of the device used.

Please copy link to image/video of the crash or Performance issues.

Describe in detail what you were doing before you experience performance issues.

Did you receive an error message? Please provide us with the Error Code in that case.

What graphical settings are you using? You can find these in the settings menu under “Graphics”.

What are your audio settings? You can find these in the settings menu under “Audio”.

Discovered bug in the game.

Please fill in the section only if you have experienced a Performance Issues during the game.

Your name

Model of the device used.

Please copy link to image/video of the crash or Performance issues.

Describe in detail what you were doing before you experienced the bug.

What did you expect to happen when you performed the steps you described previously?

Are you able to reproduce the issue you are describing and if so, what are the steps to reproduce the issue?

Were you able to find a work around that enabled you to continue playing and if so, what were the steps?